LODGE A CLAIM

Step 1 of 5

Please agree to the following:

Please see example below:

Outdoor model number: AOTG09KMCA
Outdoor serial number: E007036. Your serial number will start with an E, R or T and is always followed by 6 numbers.

Please see example below:

The indoor model number is located on the right side panel on the indoor piece of your air conditioner.

This is the tax invoice issued by your supplier and should show purchase date and nil balance owing.

This should be an eftpos receipt, bank statement or cash receipt.





  • * Mandatory Fields

PROOF OF PURCHASE AND PAYMENT

We need to view your tax invoice and proof of payment to confirm your claim. You can choose to upload or fax your documents.

You will need to scan or take a photo of your tax invoice (showing $0 balance owing) and proof of payment and upload your receipt images (JPG, PNG or PDF images less than 2MB).

You can fax your tax invoice (showing $0 balance owing) and proof of payment along with your claim form generated when you complete your claim online.

CHOOSE YOUR REWARD

You can choose to receive your reward in the form of an eGift card or Pre-paid Visa card.

** Subject to selected eGift card T&C’s